Spot It.
Every new idea meets resistance. People say it won't work, quietly keep doing things the old way or grumble to each other in the break room. Changes stall halfway, and you start to wonder whether any change is worth the fight it takes to get there.
Sight It.
People resist change when they don't understand why it is needed, how it affects them or what is expected of them. Past changes may have been announced and then abandoned. And when people aren't involved in shaping a change, it feels like something being done to them rather than with them, so holding back feels like the safe choice.
Solve It.
Bring people along:
- Explain clearly why the change is needed and what happens if nothing changes.
- Involve key people in planning how it will work.
- Be honest about what you know and what you don't know yet.
- Start with a small pilot to show it works.
- Recognize early adopters and address concerns directly.
Change sticks when people understand it and help shape it.
Fixed it yourself? Great. Want help making it stick? Talk to a Troubleshooter.