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Risk Management

Too many deals done on a handshake

Spot it. Sight it. Solve it.

Spot It.

Many agreements with customers, vendors or partners are verbal or based on a quick email. It has worked well enough so far, but lately disagreements have come up about scope, price or who was responsible for what, and nobody can point to anything in writing.

Sight It.

Handshake deals feel fast and friendly, while written agreements feel formal or expensive. But without clear terms, people remember things differently, especially months later. And when the people involved change or the relationship sours, there is nothing to fall back on except competing memories. We are not attorneys, but we often help owners figure out which agreements matter most so legal help is focused where it counts.

Solve It.

Put key terms in writing:

  1. List your most important ongoing agreements with customers, vendors and partners.
  2. Note which ones have no written terms.
  3. Ask your attorney to help create simple standard agreements for your most common deals.
  4. Use a written confirmation, even a clear email, for smaller deals.
  5. Review your key agreements once a year.

Clear agreements protect relationships as much as they protect the business.

Fixed it yourself? Great. Want help making it stick? Talk to a Troubleshooter.

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