Spot It.
A vendor's demo looked great, or someone read about a new app, and now you have another tool. Some purchases help and some don't. Over time you have collected a mix of systems, subscriptions and gadgets with no clear plan, and nobody is sure which ones matter.
Sight It.
Technology decisions often happen without clear goals or any real process. The problem being solved is never written down. The people who will use the tool aren't consulted. The full cost, including setup, training and time, isn't considered. And nobody checks whether the new tool overlaps with something you already pay for.
Solve It.
Make technology decisions on purpose:
- Before any purchase, write down the problem you are trying to solve.
- Check whether a tool you already have could handle it.
- Involve the people who will use it in the decision.
- Estimate the full cost: subscription, setup, training and time.
- Agree on how you will judge success after 90 days.
The right tool chosen carefully beats three tools chosen quickly.
Fixed it yourself? Great. Want help making it stick? Talk to a Troubleshooter.