Spot It.
Disagreements over invoices, quality or deadlines seem to happen often. Some get resolved quickly, others drag on for weeks. They take up time, damage relationships and every so often someone threatens legal action.
Sight It.
Disputes usually start with unclear expectations or poor communication. Small issues aren't addressed early, so they grow. There is no standard way to handle a disagreement, so each one gets handled differently. And emotions run high when money is involved, which makes calm problem solving harder for everyone. We often see the same few causes behind most disputes once they are reviewed side by side.
Solve It.
Prevent disputes, and resolve them early:
- Review recent disputes and look for common causes.
- Put terms, scope and expectations in writing up front.
- Address issues quickly and calmly as soon as they come up.
- Set a clear internal process for handling disagreements.
- Talk with your attorney early when a dispute could escalate.
Clear expectations and early conversations keep many disputes from growing.
Fixed it yourself? Great. Want help making it stick? Talk to a Troubleshooter.